(USA)   +1 845 4700 533  
(UK)  +44 1458 888 214 
To learn more about any of the services that SomerTel   can provide you, please call or email us, or by completing the Enquiry form at the bottom of this page.

In the case of a complete system failure, such as hard drive corruption, we can carry out a complete system rebuild to restore the system to operating condition.
Configuration changes and updates

We carry out configuration changes for both modern and legacy telephony systems. Ranging from patching panels to route telephone and computer equipment throughout your building, to integrating voice and data within an IP environment. Certain changes can only be made through a physical configuration and require an on-site visit. However in many cases, we can carry out configuration changes remotely via the internet or via a dial up modem where applicable.

In addition to the more comprehensive configuration changes, we also conduct regular updates for all major phone systems, improving overall operations and security.

We install software for a number of commonly-used telephony systems, quickly and easily establishing a default working state. For certain systems, such as the Nortel/BCM range, we supply hard disks that include the installation software, allowing customers to carry out the installation on their own schedule. Some of these disks can be customised to include additional features that provide system enhancements and prolong the service life of the system.

We can provide step-by-step instructions for customers to program their own systems, and make any necessary changes – eliminating the need to call out engineers for a site visit. We also advise customers on replacing traditional analogue telephone lines and ISDN digital trunks with newer SIP trunks.

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