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We have produced a number of guides for some self-service procedures on Nortel / Avaya BCM Telephone systems. These can be found below: More files can be found at www.ghtrout.net/bcm

How to change the firmware on a Nortel or Avaya IP phone to UNIStim or SIP
Avaya BCM 50 and 450 unofficial SIP phone feature provided at version 6.0
Avaya BCM 50 and 450 guide to sending out an email from a mailbox
BCM 50 Serial Port and Motherboard components layout​​
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